Monogram Phone Cases
mgramcases.com Review
hey guys! this is going to be just a short, quick review (well it's not that short, but it is to me :))
So I saw this great deal on these cute phone cases (3 for $20). I decided to purchase them on August 26, 2014. Normally, when you purchase something, the company or whoever sends an email to thank you for purchasing their items from their website. I DID NOT hear anything from them so I was worried and ended up emailing them two days later. Someone finally replied and said "it generally takes 24-48 hours to reply, but hopefully sooner." Which I felt relieved after hearing a reply.
The female that emailed me said, "It will take about 3 weeks to process through production, shipment, and delivery. Also, when everything is done, USPS will send a confirmation number. " It's understandable because of this special price, many people will place their orders too. But yet, I was disappointed because of their lack of good customer service.
Well, it was passed 3 weeks so I emailed them again (I was getting frustrated with their customer service) because I checked my bank account, they have been withdrawn the money. I started to think they were scamming. I end up emailing them again. I asked why haven't I heard anything about the products I purchased and then I demanded a refund.... Funny thing is that, instead of replying to me, they FINALLY send an email with the tracking number, letting me know that the shipping label was made.
It took over 3 weeks to process everything, more than 2 weeks to be shipped off.. I received my order on October 6, 2014. After all the horrible customer service and the waiting, I thought I was going to be happy with the cases at least and........ it never fails! (LOL) I wasn't happy at all.
The pink ones are my Galaxy S5. Penguin is for a Galaxy S3 (which was for a gift).
The cases are not like how they are advertised on their website. The white trim makes it uglier. And also, my monkey case has only half of the face. One thing that bothered me was, why did they bother selling that case for a Galaxy S5?! I tried to get a refund just to see how they would respond to it............. they never replied!
Would I recommend this website to anyone?
Of course NOT.. It would definitely waste your time and money
Thanks for reading this blog. I just wanted to share this review to people who may have seen, or will see, this advertised on facebook or elsewhere. Just don't get to happy about it because your happy shopping will be ruin.. lol
